Questions we hear
Will I see the same people?
We keep notes on the house and try to send a familiar team on a recurring route. A busy week sometimes means a trained backup. The checklist stays the same.
Can I leave special instructions?
Developer Cleaning Company has a customer portal. Alarm notes, rooms to skip, pets, and product preferences travel with the job. You can also put them on the booking form.
What if I need to cancel?
Tell us as early as you can. A couple of days helps the route. Same-day cancels may still be billed when we cannot fill the slot. Call (586) 690-1699.
Do I have to sign up for weekly service?
No. A lot of clients book one visit, like the result, and then ask for a standing day. That part is optional.
How do you price a house?
Bedrooms, bathrooms, condition, and how often we come. The booking form asks for those so the visit is sized before we arrive. Pets, heavy buildup, and extras change the time.
Are you insured?
Yes. The certificate we have on file is linked on the Business documents page when it has been uploaded in settings.
Do you bring supplies?
We bring what we need for a normal clean. If you want specific products, say so on the booking and we will follow that.
How do I pay?
Card, and bank draft (ACH) where the portal offers it. Invoices live in the customer portal so you are not texting the office for a balance.